Policies and Procedures

Attendance & Punctuality Policy 

Customer Care Policy 2024-2025

Data Protection and Data Security Policy 2024-2025

Equal Opportunities Policy 2024-2025

Fees Policy 2024-2025

Health and Safety Policy 2024-2025

Learner Charter 2024-2025

Learner Code of Conduct 2024-2025

Privacy Notice 2024-25

Quality Assurance Policy 2024-2025

Safeguarding and Prevent Policy 2024-2025

SEND (LLDD) Learner Code of Conduct 2024-2025

Support policy 2024-2025

Terms and Conditions 2024-2025

Zero Tolerance Policy 2024-2025

Examinations policies

Access Arrangements Policy 

Appeals Procedure  (externally marked or moderated assessments)

Complaints (Customer Care) Policy 

Conflict of Interest Policy 

Data Protection & Data Security Policy 

Emergency Evacuation Policy and Procedure 

Equalities Policy (Exams) 

Escalation Process 

Examination Contingency Plan 

Examination Malpractice Policy 

Exams Archiving Policy 

Exams Policy 

Internal Appeals Procedure 

Late and Absent Candidates Policy 

Non-examination Assessment Policy 

Safeguarding & Prevent Policy 

Whistleblowing Policy (Exams)

Word Processor Policy