The National Career Service

The National Career Service 

The National Careers Service provides high quality, free and impartial information advice and guidance to help citizens make decisions on learning, training and work. It is available to all adults in England over the age of 13.

Our universal service is primarily for citizens who need somewhere to go that can provide comprehensive careers information advice or guidance for themselves.

Additional users of our service are people who use it to support others. This includes professional careers advisers and intermediaries such as employers, teachers and parents.

Our service is designed to enable users to self serve as much as possible, however some of our users need more intensive support.

For self service, our intuitive digital tools and smart use of data enable them to get a personalised service. Professional careers advisers will help provide users with additional advice and guidance, specific to their personal circumstances.

If you want any more information about National Careers Service, please get in touch.

Careers information and advice online

The National Careers Service website is here to give you the tools to make decisions about your career at your own pace and in your own time. You can:

Personalised careers guidance, telephone and web chat support

If you want some extra support on your career journey, you can contact us to speak to an adviser or start a web chat. Trained careers advisers can help you to build your confidence to take the next steps on your career journey.

Our careers advisers will provide you with careers information, advice and guidance that best reflects your needs and circumstances. This doesn’t look the same for everyone but may include:

  • participation in webinars or group sessions
  • signposting towards specialist resources and support
  • individual guidance appointments, either online or at a local venue